Privacy Policy

Solomed Billing & Credentialing LLC Privacy Policy
Last Updated: September 28, 2025

Solomed Billing & Credentialing LLC ("Solomed," "we," "us," or "our") is committed to protecting the privacy and security of your personal information, including protected health information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (e.g., email, phone, address), and payment information provided when you engage our services.

• Protected Health Information (PHI): Information related to medical billing or credentialing, such as provider credentials, patient billing data, or claims information, shared with us to perform our services.

• Website Usage Data: Non-personally identifiable information collected via cookies or analytics tools, such as IP addresses, browser type, and pages visited.

How We Use Your Information

We use your information to:

• Provide medical billing and credentialing services, including claims processing and provider enrollment.

• Communicate with you regarding your account, services, or inquiries.

• Improve our website and services through analytics.

• Comply with legal obligations, such as HIPAA requirements.

How We Share Your Information

We do not sell or share your personal information or PHI except:

• With third-party service providers (e.g., billing software vendors) who are HIPAA-compliant and have signed Business Associate Agreements (BAAs) with Solomed.

• As required by law, such as in response to a court order or regulatory request.

• To protect our rights, safety, or property, or that of our clients or the public.

Data Security

We implement physical, technical, and administrative safeguards to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may have rights under applicable laws (e.g., HIPAA, GDPR) to:

• Access or request a copy of your personal information or PHI.

• Request corrections to inaccurate information.

• Request deletion of certain information, subject to legal obligations.

To exercise these rights, contact us at info@solomedbilling.com.

Cookies and Tracking

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and you should review their policies.

Contact Us

For questions or concerns about this Privacy Policy, please contact:
Email: info@solomedbilling.com
Address: Solomed Billing & Credentialing LLC

We may update this policy periodically. Changes will be posted on this page with an updated effective date.